1. How can I find the right part for my device?
Use the search bar and enter your device model or the name of the part. If you're unsure, feel free to contact us at info@nowakreska.com — we’re happy to help.
2. Do you sell original parts or replacements?
We offer both original parts and high-quality replacements. Each product page includes clear information on compatibility and type.
3. What payment methods are available?
We accept fast online payments (Przelewy24, Blik, cards), traditional bank transfers, and cash on delivery (for selected shipping options).
4. How long does order processing take?
Orders placed before 14:00 PM are usually shipped the same business day. Standard delivery time within Poland is 1–2 business days.
5. Can I return a product?
Yes, you have the right to return a product within 14 days of receiving the shipment. Full details can be found on the "Returns and Complaints" page.
6. What should I do if I received a damaged or wrong item?
Please contact us at info@nowakreska.com with a description of the issue and photos if possible. We'll resolve the issue quickly.
7. Do you ship internationally?
Yes, we ship to EU countries. Please contact us before placing your order to confirm shipping rates and options.
8. Can I get a VAT invoice?
Yes, we issue VAT invoices. Simply select the invoice option and provide your company details at checkout.
